Get in Touch

Have questions about tokenized investing? Our team of experts is here to help you navigate the future of private market access.

General Inquiries

Questions about our platform or services

hello@cynex.io

Response: Within 24 hours

Investment Support

Help with your investments and portfolio

support@cynex.io

Response: Within 12 hours

Security Issues

Report security concerns or vulnerabilities

security@cynex.io

Response: Within 4 hours

Schedule Consultation

Book a call with our investment team

Book 30-min call

Response: Available daily

Our Offices

Global presence with local expertise

Headquarters

New York

123 Financial District New York, NY 10004 United States

Mon-Fri: 9:00 AM - 6:00 PM EST

London

45 Threadneedle Street London EC2R 8AH United Kingdom

Mon-Fri: 9:00 AM - 5:00 PM GMT

Frequently Asked Questions

Quick answers to common questions

How do I get started investing?

First, you need to verify your accredited investor status. Then you can browse available investment opportunities and commit funds to deals that interest you.

What is the minimum investment amount?

Our minimum investment varies by opportunity, typically starting at $1,000 for most tokenized assets.

How quickly can I access my investments?

While these are long-term investments, our secondary marketplace provides liquidity options for token holders.

What fees do you charge?

Fee structures vary by investment. All fees are clearly disclosed before you commit to any investment.

Can't find what you're looking for?

Security Emergency

If you suspect unauthorized access to your account or have security concerns, contact us immediately at:

security@cynex.io